Cochise College Certificates/Less-than-1-year certificate Custom...

 
         
 
 

Cochise College Certificates/Less-than-1-year certificate Customer Service Support + Call Center + Teleservice Operation

Cochise College

  
Cochise College
Cochise College is a Public, 2-year Associate's--Public Rural-serving Large with 4,127 students in Douglas, AZ.
This school offers the following degree levels: Associate degree, Certificates/Less-than-2-year certificate, Certificates/Less-than-1-year certificate
Also, students of this school are eligible for federal aid such as Pell Grants and Direct Loans from the US Department of Education.

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Cochise College - Certificates/Less-than-1-year certificate - Customer Service Support + Call Center + Teleservice Operation

  
 
Cochise College
Certificates/Less-than-1-year certificate
Customer Service Support + Call Center + Teleservice Operation
 
General Description for:
Cochise College Less-than-1-year certificate Customer Service Support + Call Center + Teleservice Operation: A program that prepares individuals to assist customers with inquiries and problems in frontline call centers, help desks, teleservice centers, and online. Includes instruction in user interfaces and user behavior; principles of hardware and software systems operation; customer interaction skills; telephone and e-mailing skills; data entry; and database and Internet searching and retrieval.

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Degree Requirements
  
 

Degrees Awarded: Cochise College - Customer Service Support + Call Center + Teleservice Operation

  
 
111Certificates/Less-than-1-year certificate - Customer Service Support + Call Center + Teleservice Operationawarded in the last year reported.