Davenport University Certificates/Less-than-2-year certificate C...

 
 

Davenport University Certificates/Less-than-2-year certificate Customer Service Support + Call Center + Teleservice Operation

Davenport University

  
Davenport University
Davenport University is a Private not-for-profit, 4-year or above Master's Colleges and Universities (medium programs) with 12,617 students in Grand Rapids, MI.
This school offers the following degree levels: Associate degree, Master's degree, Certificates/Postbaccalaureate certificate, Certificates/Less-than-2-year certificate, Bachelor degree, Certificates/Post-Master's certificate, Certificates/Less-than-1-year certificate
Also, students of this school are eligible for federal aid such as Pell Grants and Direct Loans from the US Department of Education.

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Davenport University - Certificates/Less-than-2-year certificate - Customer Service Support + Call Center + Teleservice Operation

  
 
Davenport University
Certificates/Less-than-2-year certificate
Customer Service Support + Call Center + Teleservice Operation
 
General Description for:
Davenport University Less-than-2-year certificate Customer Service Support + Call Center + Teleservice Operation: A program that prepares individuals to assist customers with inquiries and problems in frontline call centers, help desks, teleservice centers, and online. Includes instruction in user interfaces and user behavior; principles of hardware and software systems operation; customer interaction skills; telephone and e-mailing skills; data entry; and database and Internet searching and retrieval.

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Degree Requirements
  
 

Degrees Awarded: Davenport University - Customer Service Support + Call Center + Teleservice Operation

  
 
Certificates/Less-than-1-year certificate - Customer Service Support + Call Center + Teleservice Operationawarded in 2005.
Certificates/Less-than-2-year certificate - Customer Service Support + Call Center + Teleservice Operationawarded in 2005.
2Associate Degrees - Customer Service Support + Call Center + Teleservice Operationawarded in the last year reported.