Fresno City College Associate degree Customer Service Support + ...

 
 

Fresno City College Associate degree Customer Service Support + Call Center + Teleservice Operation

Fresno City College

  
Fresno City College
Fresno City College is a Public, 2-year Associate's--Public Urban-serving Multicampus with 22,040 students in Fresno, CA.
This school offers the following degree levels: Certificates/Less-than-2-year certificate, Certificates/Less-than-4-year certificate, Certificates/Less-than-1-year certificate, Associate degree
Also, students of this school are eligible for federal aid such as Pell Grants and Direct Loans from the US Department of Education.

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Fresno City College - Associate degree - Customer Service Support + Call Center + Teleservice Operation

  
 
Fresno City College
Associate degree
Customer Service Support + Call Center + Teleservice Operation
 
General Description for:
Fresno City College Associate degree Customer Service Support + Call Center + Teleservice Operation: A program that prepares individuals to assist customers with inquiries and problems in frontline call centers, help desks, teleservice centers, and online. Includes instruction in user interfaces and user behavior; principles of hardware and software systems operation; customer interaction skills; telephone and e-mailing skills; data entry; and database and Internet searching and retrieval.

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Degree Requirements
  
 

Degrees Awarded: Fresno City College - Customer Service Support + Call Center + Teleservice Operation

  
 
Associate Degrees - Customer Service Support + Call Center + Teleservice Operationawarded in 2005.