Lansing Community College Certificates/Less-than-1-year certific...

 
 

Lansing Community College Certificates/Less-than-1-year certificate Customer Service Support + Call Center + Teleservice Operation

Lansing Community College

  
Lansing Community College
Lansing Community College is a Public, 2-year Associate's--Public Rural-serving Large with 20,394 students in Lansing, MI.
This school offers the following degree levels: Associate degree, Certificates/Less-than-4-year certificate, Certificates/Less-than-2-year certificate, Certificates/Less-than-1-year certificate
Also, students of this school are eligible for federal aid such as Pell Grants and Direct Loans from the US Department of Education.

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Lansing Community College - Certificates/Less-than-1-year certificate - Customer Service Support + Call Center + Teleservice Operation

  
 
Lansing Community College
Certificates/Less-than-1-year certificate
Customer Service Support + Call Center + Teleservice Operation
 
General Description for:
Lansing Community College Less-than-1-year certificate Customer Service Support + Call Center + Teleservice Operation: A program that prepares individuals to assist customers with inquiries and problems in frontline call centers, help desks, teleservice centers, and online. Includes instruction in user interfaces and user behavior; principles of hardware and software systems operation; customer interaction skills; telephone and e-mailing skills; data entry; and database and Internet searching and retrieval.

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Degree Requirements
  
 

Degrees Awarded: Lansing Community College - Customer Service Support + Call Center + Teleservice Operation

  
 
Certificates/Less-than-1-year certificate - Customer Service Support + Call Center + Teleservice Operationawarded in 2005.