Associate in Customer Service Support + Call Center + Teleservice Operation in California

 

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Associate in Customer Service Support + Call Center + Teleservice Operation in California


Associate degrees in Customer Service Support + Call Center + Teleservice Operation:  A program that prepares individuals to assist customers with inquiries and problems in frontline call centers, help desks, teleservice centers, and online. Includes instruction in user interfaces and user behavior; principles of hardware and software systems operation; customer interaction skills; telephone and e-mailing skills; data entry; and database and Internet searching and retrieval.






College of Alameda
Associate degree
Accounting
College of Alameda

The AA degree in Accounting is designed to qualify students for employment in accounting and/or to provide a foundation for those students wishing to transfer to a four-year institution with a major in Accounting or Business Administration.

The AA degree will be awarded upon satisfactory completion of the major course requirements listed below and the General Education requirements for the Associate in Arts Degree.

Degree Major Requirements:

BUS...

Cypress College
Associate degree
Airline Customer Services
Cypress College

The Associate Degree in Airline Customer Services provides students with the customer service experiences, communication skills, professional image practice, and technical training necessary for pursuing a career as a Reservations Agent, Gate Agent,Ticket Agent, or Customer Services Manager. Students will develop a working knowledge of the airline industry and learn the basic skill requirements necessary to work as a customer services representative...

Long Beach City College
Associate degree
Customer Service Support + Call Center + Teleservice Operation
Long Beach City College


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