Less-than-2-year Certificate in Customer Service Support + Call Center + Teleservice Operation at Highline Community College |
Highline Community College
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Highline Community College is a Public, 2-year Associate's--Public Suburban-serving Multicampus with 5,859 students in Des Moines, WA.
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This school offers the following degree levels:
Certificates/Less-than-1-year Certificate, Certificates/Less-than-2-year Certificate, Associate degree |
| Also, students of this school are eligible for federal aid such as Pell Grants and Direct Loans from the US Department of Education. |
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Highline Community College. |
Mission:
We deliver innovative education and training opportunities to foster your personal and professional success in our multicultural world and global economy. We help you build a better future. |
Highline Community College
Certificates/Less-than-2-year Certificate
Customer Service Support + Call Center + Teleservice Operation
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A program that prepares individuals to assist customers with inquiries and problems in frontline call centers, help desks, teleservice centers, and online. Includes instruction in user interfaces and user behavior; principles of hardware and software systems operation; customer interaction skills; telephone and e-mailing skills; data entry; and database and Internet searching and retrieval.
View more details on
Highline Community College.
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